LT
Lerato T

1 reviews | Active since Dec 2024

26 Feb 2025, 02:56

Mbd itc record

At this point, im so disappointed with mbd, I’ve written 2 reviews on them and my complaints has not been attended to,all they keep saying is “ we will revert to you” its been several months now and they don't even reply to my emails. Please just clear my name on the itc records because i don't owe you anything. Carol Tibbetts is not even replying to my emails.

0
Replies (2)
MBD
MBD's reply26 Feb 2025, 15:52
Official
Dear
Lerato T

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer MBD

Best regards,

MBD
MBD's reply12 Mar 2025, 13:12
Official
Dear Lerato T

With reference to your query logged on the 26 February 2025.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards
COMPLAINTS OFFICER
MBD

Best regards,