MM
McMillan M

1 reviews | Active since Aug 2015

15 Aug 2015, 15:53

MBD is the defination of poor service

I had a credit card with Woolworths and defaulted a while ago which led to handover with poor service providers (aka MBD). I honored my agreement with these guys and settled my credit card and now it's their turn to inform ITC but they do not care anymore. ITC says they can only remove adverse listing if its directly from the credit provider.<br> I have called their call center with no success and completed a number of the online inquiry on their website still no success. <br> These guys are making my life living hell though I have settled the debt, what does it really take to get proper service from these *********** firm.

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Replies (2)
MBD
MBD's reply17 Aug 2015, 10:08
Official
Hello McMillan Mkhabel,

Dear McMillan 15 aug 15:53

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards
COMPLAINTS OFFICER
MUNNIK BASSON DAGAMA INC
MBD
MBD's reply15 Sept 2016, 10:08
Official

Dear Sir/Madam

With reference to your query logged on the 15 August 2016.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.