SC
Siva C
1 reviews | Active since May 2012
20 Oct 2023, 08:30
MBD is horrible
I have addressed this issue with all the call center agents at MDB several times. Most of them are rude and not willing to listen. I have receive at least two calls a day from MDB for the last four months. I had two requests one to prove the debt (ABSA Credit Card) is mine and the other is to send me an email with their requests. If there was a minus star rating I would apply this to MDB. This company is the bottom of the barrel and they refuse to provide with the information I requested.
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Replies (3)0
Replies (3)
MBD's replyOfficial
20 Oct 2023, 09:35Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply20 Oct 2023, 09:35
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
SC
Siva C's updateReviewer Update
23 Oct 2023, 15:40I have not received any private message. Which platform did you use?
SC
Siva C's update23 Oct 2023, 15:40
Reviewer Update
I have not received any private message. Which platform did you use?
MBD's replyOfficial
23 Oct 2023, 16:06Dear Sir/Madam
Kindly be advised that we have responded direct to your email. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICERMBD
Kindly be advised that we have responded direct to your email. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICERMBD
MBD's reply23 Oct 2023, 16:06
Official
Dear Sir/Madam
Kindly be advised that we have responded direct to your email. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICERMBD
Kindly be advised that we have responded direct to your email. Please confirm receipt.
Kind regardsCOMPLAINTS OFFICERMBD