BC
Bryce C

1 reviews | Active since Sept 2022

22 Sept 2022, 09:37

MBD is calling me looking for the wrong person 10 times a day

MBD IS THE WORST COMPANY IN SOUTH AFRICA! THESE ******** CALL MY PHONE AND SMS ME 10 TIMES A DAY CHASING THE DEBT OF A MAN NAMED TP BOGOPA. I AM NOT THIS MAN! I TOOK OUT A NEW CELLPHONE CONTRACT WITH VODACOM AND I HAVE CLEARLY INHERITED THIS BOGOPA GUYS NUMBER. I HAVE TRIED ON MORE THAN 25 OCCASIONS TO TALK THE MBD PERSON THAT CALLS ME THROUGH THIS PROCESS AND ASK THEM TO REMOVE MY NUMBER FROM THIS ACCOUNT BUT I JUST GET SWORN AT, TOLD TO SHUT UP OR HAVE THE PHONE SLAMMED IN MY EAR. THIS MORNING A MAN FROM MBD SHOUTED "MSUNU" AT ME BEFORE DROPPING THE CALL. I AM CURRENTLY TYPING THIS COMPLAINT WHILE SITTING AT THE MBD OFFICES RECEPTIOJ AREA. WHERE A RUDE MAN WALKED IN AND TOLD ME HE GREATED ME AND THAT I SHOULD RESPECT HIM, HE HAS DONE NOTHING TO HELP ME SINCE. BEEN SITTING HERE 30 MINS ALREADY FOR AN ACCOUNT ISSUE THAT IS NOT EVEN ME, IM BRYCE CLARKE NOT TP BOGOPA. HIS NAME IS GABRIEL MANANA.

0
Replies (1)
MBD
MBD's reply22 Sept 2022, 10:41
Official
Dear Mr Clarke

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD