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Enock M

1 reviews | Active since Jun 2019

24 Apr 2024, 07:28

MBD is calling me every day at 07h00 and on weekends regarding an SABC account despite the fact that the account is being paid monthly

MBD is calling me every day at 07h00 and on weekends regarding an SABC account despite the fact that the account is being paid monthly. I did call them to stop these calls and there is no difference. I've lost respect regarding their credibility to handle collections from debtors. I want them to update their system and to stop the irritating calls every day.

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Replies (3)
MBD
MBD's reply24 Apr 2024, 08:36
Official
Dear Enock Mkhonto

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
EM
Enock M's update24 Apr 2024, 13:34
Reviewer Update
Off course I can confirm that too and waiting for tomorrow to see if I still receive the calls

Thanks 🙏
MBD
MBD's reply26 Apr 2024, 08:50
Official
Good day,

We confirm the matter has been actioned. 

Kind regards
COMPLAINTS OFFICER
MBD