MV
Michaela V

1 reviews | Active since Nov 2017

08 Jan 2018, 15:06

MBD IS A ********** ****!!!!!!!!!!

I PAID UP MY ACCOUNT ON 03/01/2017, I THEN RECEIVED AN SMS ON THE 05/01/2017 STATING THAT IF I NEED TO PAY THE SAME AMOUNT I ALREADY PAID UP SO I CALL INTO THE CALL CENTER A BECAUSE THE CALL CENTER CONSULTANT WAS *********** , I ASKED TO SPEAK TO A SUPERVISOR. THE SUPERVISOR Condradinah Setlhodi REQUESTED I SENT A PROOF OF PAYMENT AFTER SENDING IT SHE PROMISED I WOULD HAVE MY PAID UP LETTER BY FRIDAY OR SATURDAY, I HAVE TRIED AND EMAILING BUT SHE HASN'T RESPONDED AFTER TRYING A FULL TO GET HOLD OF ANYBODY AT MBD I FINALLY GOT THROUGH AND SPOKE TO LUCKY WHO TOLD ME EVEN THOUGH THEY SENT ME THE AMOUNT TO PAY UP AFTER I PAID IT THEY HAVE THEN ADDED AN ADDITIONAL R400 ...... I WANT ALL MY MONEY BAC****!!!!!!!!!!!

0
Replies (3)
MBD
MBD's reply08 Jan 2018, 15:42
Official

Dear Michaela

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA

MV
Michaela V's update08 Jan 2018, 15:47
Reviewer Update
I HAVE MADE UP ALL MY DEBT AND NOT ONCE DID I HAVE TO GO THROUGH WHAT I AM GOING THROUGH NOW WITH MBD YOU NEED TO BE ASHAMED OF YOURSELVES YOUR LOW CLASS COMMON AND USELESS!!!!!!!!!!!!!!!!!!!!!!
MBD
MBD's reply02 Feb 2018, 12:07
Official

Dear Sir/Madam

With reference to your query logged on the 08 January 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC