AB
Annah B

1 reviews | Active since Jun 2023

10 Jun 2023, 19:28

MBD is a ****

I think MBD is a ****. I settled my account and was promised that a settlement letter will be sent to me in 48hours…. It’s been 3 weeks. I’ve contacted them several times and they promise to send me the letter, nothing has been sent.

My credit profile is still not updated and I’m being impacted negatively.

0
Replies (1)
MBD
MBD's reply12 Jun 2023, 08:46
Official
Dear Ms Banda

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD