1 reviews | Active since Jun 2020
MBD Irritation
Actually I can't rate MBD as they fall FAR short of any rating. I paid my Absa credit card in December 2021 in full. MBD has been constantly harassing me for payment since then. Their operators are extremely rude and when I ask to speak to a supervisor, they give me a **** e-mail address. One of their operators said he can see my payment on their system and would look into it for me - to no avail. I logged a complaint on Hello Peter earlier this year and MDB contacted me for the reference number or my ID number to resolve this matter - I sent it to them immediately. A week later I got a very snotty reply on my Hello Peter complaint saying I had not comp**** with their request and they consider the complaint closed. 1 Month went by with no calls and now suddenly they have started up again! Where can I go to get these people off my back??? They don't respond to any communication from clients and don't listen to anyone!!! They are the most irritating and persistent company I have ever come accross.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
