NL
Nelcia L

1 reviews | Active since Nov 2025

17 Nov 2025, 14:32

MBD Installment listing

MBD bought my #Capitec loan account, to make matters worse, they list an installment amount of R63513.00 which makes it difficult for me to move on with my life. On the bureau, the outstanding balance is R76330.00. How on earth can installment exceed 80% of the outstanding balance? I request a discounted settlement letter so that i close off my account, and it comes amounting to R90630.00 which is unreasonably fair. Therefore, im requesting MBD to list a reasonable installment amount and if they cant issue a discounted settlement letter so that i close off my account with them, then ill continue with my R200 payment. Please address the issue before i report to NCR. Wishing there was a way to share a screenshot of my credit report.

0
Replies (3)
MBD
MBD's reply17 Nov 2025, 15:58
Official
Dear Nelcia L

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

NL
Nelcia L's update24 Nov 2025, 08:58
Reviewer Update
One week later, still no feedback. Then whats your definition of shortly
MBD
MBD's reply02 Dec 2025, 13:04
Official
Dear Nelcia L

With reference to your query logged on the 17 November 2025.


In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.
The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD

Best regards,