CR
Carmen R

1 reviews | Active since Nov 2019

29 Nov 2019, 09:41

MBD incapable of doing their jobs!!!

I had 3 accounts with this *********** company. Why Creditors use them is beyond me.

Anyway, i paid up all 3 accounts 1 year ago and they STILL have not closed it with the credit bureaus.

Johanna who is supposed to be the manager (what a joke) avoids my calls, doesnt call me back... No answers their phones. I have gotten no joy from these people. i am going to the Ombudsman on Monday so i better hear from you today still!!! i also want these accounts closed TODAY!!!!!! You are messing with my name and credit record!!!!!

0
Replies (2)
MBD
MBD's reply29 Nov 2019, 15:35
Official
Dear Carmen Rodrigues, 29 Nov 2019
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.
 
Kind regards
COMPLAINTS OFFICER
MBD LEGAL COLLECTION (Pty) Ltd
 
CR
Carmen R's update29 Nov 2019, 15:37
Reviewer Update
This is NOT good enough, it has been a year! i want this Resolved!