KB
Karen B

1 reviews | Active since May 2016

29 Jun 2017, 14:54

MBD Inc and MTN

<p>I am really disgusted and perturbed by the miscommunication between MBD Inc and MTN. After sending proof of payments from an old Autopage account, proof of credit from Autopage (contracts cancelled December 2015) and even an affidavit, both companies are still making it difficult to conclude that my husband does not owe MTN anything. The contracts were cancelled before MTN took over their side of Autopage. The cost of our lawyer is going up by the day with assistance in resolving the issue. Both MBD and MTN need a kick up their asses.</p>

0
Replies (3)
MBD
MBD's reply29 Jun 2017, 15:26
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

MBD
MBD's reply06 Jul 2017, 10:11
Official

Dear Sir/Madam

With reference to your query logged on the 29 June 2017.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MUNNIK BASSON DAGAMA INC

KB
Karen B's update06 Jul 2017, 12:04
Reviewer Update

Not good enough. I was told I would get a personal phone call 48 hours later. These queries have been going backwards and forwards. Mtn are solely blaming MBD so now the responsibility is on MBD. You are all a bunch of nutcases. All correspondence was sent. Now another threatening SMS received. No more games.