MBD How disgusting can a company be.

My mom passed away recently. Due to this, all bank accounts were frozen until the executorship has been finalized. After numerous phone calls from MBD and futile attempts from me with notes made on the account, explaining this to MBD, they keep phoning, demanding payment for only two months bank charges. This is borderline harassment, with no respect for those they are contacting. The account clearly states deceased on their end, and how do I know this to be fact, because they asked to speak to "Deceased". How disgusting. They are unwilling to understand the issue, unwilling to assist and unwilling to escalate the issue to a supervisor for clarity. This is the caliber of people you are dealing with. Pathetic staff, pathetic processes and pathetic company.