GT
Gerda T
1 reviews | Active since Dec 2023
20 Oct 2026, 19:37
MBD holdimg *** overpayment on settled Woolworths account
Woolworths issued a paid up letter but MBD kept collecting monthly funds. Woolworths has instructed MBD to refund me but i am hitting a wall of silence.
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MBD's replyOfficial
21 Oct 2026, 11:04Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply21 Oct 2026, 11:04
Official
Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
GT
Gerda T's updateReviewer Update
21 Oct 2026, 12:41Since you have returned the funds to Woolworths please provide me with the official Internet Transfer Ref nr. And the exaxct amount send to Woolworths so i can force them to clear it. I will not marked this complaint as resolved untill my money shows in my account.
MBD forced me to pay them directly each month and now i need to ask between you and Woolworths my money back. Not acceptable at all. I have send MBD numerous mails with my paid up letter and no responses were received back.
GT
Gerda T's update21 Oct 2026, 12:41
Reviewer Update
Since you have returned the funds to Woolworths please provide me with the official Internet Transfer Ref nr. And the exaxct amount send to Woolworths so i can force them to clear it. I will not marked this complaint as resolved untill my money shows in my account.
MBD forced me to pay them directly each month and now i need to ask between you and Woolworths my money back. Not acceptable at all. I have send MBD numerous mails with my paid up letter and no responses were received back.