FR
Frans R

1 reviews | Active since Mar 2020

01 Mar 2022, 11:06

MBD HAS NO LISTENING SKILLS

MBD is constantly harassing me about their client FinChoice who has debited my account in September 2021 and since then has never corresponded with me in any means and way whatsoever to inform me that I owe them money. MBD never listens to what they are told and instead they DEMAND money on behalf of their client and threatens you for non payment. They never ask their client what steps have they taken before action was taken. MBD collectors are rude and does not want to listen to reasons given but they demand money.

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Replies (1)
MBD
MBD's reply01 Mar 2022, 12:17
Official
Dear Mr Rygaardt

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD