MBD Harrassing paying customers

Worst service and manners, zero etiquette, most unprofessional company I've dealt with. They will harrass you when you are paying the account the don't listen, comprehend and action queries accordingly, it's like listening and thinking are not allowed, there's just a script to follow.

You explain the whole story and hope the matter will be resolved only to be harrassed again the next day.

I've been paying the agreed amount only to find the balance is the same for 6 months. I asked for a statement 30 October from both MBD and Homechoice. MBD did not send so I paid R7571.00 based on the statement from Homechoice and the balance was supposed to be R5766.21.

I cancelled the debit order wanting to settle the account but then I get a call from MBD saying I actually owe R8500 the another saying R7000 and something. That I've been charged R2000 interest, when I try to understand why the call is cut.

They harrass me at work now and refuse to call me on my cellphone. I wonder what happens to the people that don't pay because this is a bit much.

Please respond to my emails. I need to know what is happening so I can pay and Never have anything to do with MBD and the company you represent Ever again.

You have this consultant and she will speak to a person like you're stupid and such disdain while she is the one who is neither listening nor comprehending what you're saying.