HA
Hein A

1 reviews | Active since Jul 2018

15 Feb 2022, 12:54

MBD harrashment

These people keep calling my cell number for somebody else's debt. No matter how many times I've told them they got the wrong number, they just keep on harrashing me! I don't know how a company is allowed to operate like this!

0
Replies (5)
MBD
MBD's reply15 Feb 2022, 13:41
Official
Dear Mr  Anderson

We acknowledge your query raised kindly furnish us with additional contact details in order for us to establish how to best assist you. 

Kind Regards, 
Complaints Officer 
MBD
HA
Hein A's update15 Feb 2022, 13:50
Reviewer Update
You have my cell number which is ***, and my email is ***. 
MBD
MBD's reply17 Feb 2022, 12:46
Official
Dear Mr Anderson

With reference to your query logged on the 15 February 2022.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD

HA
Hein A's update17 Feb 2022, 12:54
Reviewer Update
MBD response that I was contacted and the matter has been addressed, when this is not the case!!! There hasn't been any attempt to resolve this matter!
HA
Hein A's update17 Feb 2022, 12:55
Reviewer Update
And I've even gotten harrashment calls after your reply that the matter has been resolved!!