KJ
KARYN J

1 reviews | Active since Oct 2013

29 Dec 2022, 02:23

MBD harassment with false automatic emails

Constant harassment after making a payment arrangement and sticking to it. Constant emails stating failed promise to pay even though the arranged amount has been paid. I have asked them if they are adding a fee for sending Failed promise to pay emails but no response. Judging by the other reviews on Hello Peter it doesn’t seem that this is a legitimate company. I don’t receive monthly statements so wouldn’t know the charges. Is it worth paying my debt to them? Will my name be cleared when I pay off my debt? There is just zero personalised communication at all.

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Replies (2)
MBD
MBD's reply29 Dec 2022, 08:05
Official
Dear Ms Jacobs

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD

Best regards,

MBD
MBD's reply29 Dec 2022, 08:54
Official
Dear Ms Jacobs

With reference to your query logged on the 29 December 2022.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. The matter has been addressed and resolved amicably.  Kind regards COMPLAINTS OFFICER 
MBD

Best regards,