ML
Melanie L
1 reviews | Active since Mar 2009
31 Oct 2024, 11:15
MBD Harassment SMS Messages
As of 7:30am today, I have received 61 SMS messages (so far) to remind me of my payment for my account today. I even phoned their offices this morning to request these SMS messages stop, but yet they continue. It is harassment on a whole other level. I've had to switch my phone off now, as I am at work. MBD, please cease this behaviour immediately or I am going to be forced to seek legal advice for this harassment!
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Replies (2)
MBD's replyOfficial
31 Oct 2024, 11:24Dear Melanie
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply31 Oct 2024, 11:24
Official
Dear Melanie
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
ML
Melanie L's updateReviewer Update
31 Oct 2024, 13:47How long is this going to take? I just switched my phone back on and have a total of 101 sms messages!!
ML
Melanie L's update31 Oct 2024, 13:47
Reviewer Update
How long is this going to take? I just switched my phone back on and have a total of 101 sms messages!!