EB
Elise B

1 reviews | Active since May 2013

17 May 2022, 08:56

MBD HARASSMENT - NO interest in solving my CASE with VODACOM

HARASSMENT *** only constantly sends out letters of demand, they do not READ the replies with Documented VODACOM contract cancellation. Eventually someone at the call centre asked me to Whatsapp her everything, which I did 12 days ago. BUT I am still being harassed with emailed letters and smses. NO-ONE takes any notice that I owe VODACOM nothing, VODACOM acknowledged my Contract Cancellation more than 30 days before the contract ended. SHOCKING SERVICE

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Replies (2)
MBD
MBD's reply17 May 2022, 12:09
Official
Dear Elise Bonett ,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
MBD
MBD's reply17 May 2022, 12:45
Official
Dear Elise Bonett ,

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD