AE
Adele E

1 reviews | Active since Sept 2025

02 Feb 2022, 11:20

MBD - harassment is not even close to what you do!

I have been granted insolvency in the High Court of South Africa (Western Cape Division, Cape Town) on 2 December 2021. ALL documentation including the Court Order has been emailed to the respective email addresses given.

I still received daily calls, when I ask if this is a recording, all confirm YES. So when I say go find the recording of the day before, they acknowledge that they will do so BUT still I get a call. I've asked that a manager contact me to ask if any of the call centre agents know how to update a system as the call log should include a note section.

MBD should be phoning the Insolvency Agency, these contact details has been shared numerously as well (go find the recordings)!

FIND THE RECORDINGS!!

These are the numbers that I have blocked on a daily basis - *** / *** / *** / *** / *** / *** / *** / *** / *** an many more from MBD

0
Replies (4)
MBD
MBD's reply02 Feb 2022, 13:35
Official
Dear Ms Engelbrecht

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
AE
Adele E's update23 Feb 2022, 14:51
Reviewer Update
So ... Petunia from MBD phone me again today 23 February 2022 from *** @ 14:48.
Seems you still do not know how to update the call center with the necessary information. Find someone who's clever enough to do so please.
AE
Adele E's update28 Feb 2022, 13:10
Reviewer Update
Aaaah ... seems you still struggle to find the clever person to update your call center ... FIND THE PERSON ... this number has been blocked *** - she does not understand what I am saying to her in any case.
AE
Adele E's update28 Jul 2022, 09:53
Reviewer Update
aaaaaaaahhhhhhhhhh ... still get calls COMPLAINTS OFFICER

This has not been addressed nor resolved ... so why do you say that in a public forum?

Get this right ... forever!