MBD Harassment despite payments

Sadly, the time has come to review MBD again for their constant harassment. This is not something that even remotely concerns them, as it is all about the money. Your unused statement of "we treat all stakeholders, clients and consumers with respect" is so far from reality, it is laughable. We have consistently made payments, with power-of-attorney handed over to a 3rd party, since coming out of the COVID lock-down period - no payment has ever been missed since. It appears that MBD is not 'allocating' as per feedback which is causing the problem. My wife is recovery from a serious breast cancer operation and is currently at home with no income; but I am happy that she is alive and as her husband, am paying all accounts. Yet MBD calls her every single day, even on a Saturday to harass her about payments!! She has no rest and is in a high level of stress after each threatening call and has pleaded with MBD but to no avail. This is unacceptable! When I see a picture of vultures pecking on a carcass, I sadly see MBD.