MK
MARISKA K

1 reviews | Active since Feb 2024

21 May 2024, 08:04

MBD Harassment

I was handed over for a Virgin Active account. MBD started to contact me for payment. I made all payments but still I owe according to MBD. Never received a statement or email. The last call center person, Dudu Majola, was the rudest person I ever spoke to. MBD is unable to use my credit for a +/_ amount of R60 to give me my paid up letter. Nhlosokihle Ngombela refuse my paid up letter.

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Replies (1)
MBD
MBD's reply21 May 2024, 09:25
Official
Dear Mariska Kotze

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD