MBD Harassment at the highest level!

I've truly never dealt with such a bunch of *********** people.

I've requested all voice recordings from Ingrid Peters as well as other call center agents and she has asked me to please e-mail her manager at ********** instead of her actually doing her job and escalating the matter herself.

I've sent an email to Ingrid Peters saying "I've been sent an sms by MBD asking me to pay an amount of R1757.20, I have a reference number on that very same sms which is ********** ********** 57, as you are aware, an sms is legally binding based on the Electronic Communication and Transaction Act 2002. You've asked me to pay a total amount of R1757.20 based on the sms from MBD on the 7th November at 10:42. As I told the call centre agent that called me on Friday, I will pay the next installment of R367.63 at the end of this month. You have a system at your disposal, please use it. I have also requested all telephone calls in my previous email to you, please send me a copy of the calls as I know they are recorded. Your system shows I've made payment of R1102.89. Remaining balance owed to you is R654.31 and this will be honoured. Payment will be made in two parts, 1st payment of R327.16 by the end of March & R327.16 at the end of April. I find it strange that you staff aren't able to see the sms when they open my profile on your system???

My wife keeps receiving calls from your company and she spoke to two people yesterday, Rafelwe and Pulele. My wife has asked on countless occassions for you to please remove her number from your system as we don't understand why you are calling her if you need to talk to me? Pulele then confirmed to my wife that you work off a manual system and that is why you are still calling her. She again got a call this morning before the call center agent called me and when I asked the unprofessional call centre agent about it she told me the number was deleted. How was the number deleted off the system if you called her before you called me?"

As things stand with them, I have a payment arrangement in place since November 2017, I don't understand why they are calling me everyday?? I have paid them every month, apart from January 2018.