AR
Annie R

1 reviews | Active since Aug 2022

05 Feb 2024, 20:34

MBD HARASSMENT

I want to report the following about MBD: Since I started my trial against them trying to clear my name from their ******* harassment and false accusations that I own them money, the following has happened. And I have emails as proof: I started asking them for proof that I owe the debt they said was to be mine for many years. They could never come up with any physical proof only that they bought the debt from Standard Bank. Standard Bank acknowledge in 2002 that they were at fault and that I do not owe them anything. The matter was closed. Almost 2 years after this was settled MBD started sending me letters and emails demanding I should pay. Its been now for over 20 years. The las few months I asked them repeatedly to clear my name at the Credit Buro as I cannot even get a cellphone contract in my own name. All of a sudden they say they have send the matter back to Standard Bank and that I should contact them. I send them yet more emails asking them they cannot just back down now and leave me to sort this out. So the latest emails they send me is saying they do not have any account for my ID nr so they cannot help me. Before that it was always: "Thank you for your email we will look into the matter and come back to you with an answer." Now suddenly they do not know me. For years and years they have been harassed me. Do they think I am going to leave the matter just as it is now?? My name are still blacklisted. Please read their emails below: I SMELL A RAT. Good day Ma’am

Referring to hello peter complaint received on the 06-11-2023.

Kindly be advised that your account has been sent back to standard bank on the 07-11-2023, no further contacts from our office.

Please contact SBSA directly for further information re the account.

We trust the above is in order and apologise for the delayed feedback.

Kind Regards,

Lucia Monnakgotla Legal Correspondence And Complaint Administrator

MBD Legal Collections PTY Lty

Good day, Thank you for contacting MBD kindly provide us with reference number or account number so that we can able to escalate the matter.

Kind Regards, ELVIS LEFOPHANA, CUSTOMER CARE

Good day

Kindly note we have no record found for. id number ***.

Kind Regards, LINDA MONTZINGER, CUSTOMER CARE

This was the latest email from them. I have given them a week to respond which already expired. Why are they suddenly now backing away?

0
Replies (2)
MBD
MBD's reply06 Feb 2024, 08:08
Official
Dear Annie Le Roux

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
AR
Annie R's update06 Feb 2024, 08:48
Reviewer Update
Wow MDB rep**** to my message on Hello Peter. What a joke. The same message every time:
MBD’s reply06 Feb 2024 at 08:08Dear Annie Le Roux

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.

Kind Regards
Complaints Officer
MBD


But do they actually contact me via email or phone? NO NEVER. I keep on getting this replay and then nothing satisfactory gets done. Empty promises.