KA
Kenneth A

1 reviews | Active since Feb 2012

22 Apr 2024, 07:52

MBD harassing me without cause

Last week this company SMS me asking that I pay my ABSA credit. (my wife and I have never had an ABSA account ever in our lives. I called them asking what this was about. Apparently someone with the same surname, not first name, and born in 1951, I was born many years later. I explained to them that I did not know this person and please sort it out. Within 24 hours I was bombarded with pre-recorded messages saying if I paid I would receive a discount. Then they started asking me to tv account. Apparently, I am now MS instead of MR, I have blocked their number so many times and they just use new ones, and call me early in the morning, when I answer "Good morning Ken speaking" They're silent and then hang up, obviously expecting a ms A Atkinson.

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Replies (1)
MBD
MBD's reply22 Apr 2024, 08:16
Official
Dear Kenneth Atkinson

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards
Complaints Officer 
MBD