1 reviews | Active since Apr 2021
MBD harassing me for a paid-up account! Abusive agents calling from mobile numbers.
unnik Basson Dagama (MBD) is currently engaging in ******* and highly abusive collection practices under Reference *** [168]. MBD is attempting to collect a "default" on behalf of RCS [168]. However, the debt is completely non-existent. I have paid RCS R 4,500.00 via Standard Bank, which RCS is currently holding in their suspense account [168, 169]. Both RCS and MBD have been provided with the official, bank-stamped GoTyme statements showing every single payment [168]. Instead of freezing the account while the dispute is processed—as they are legally required to do under the National Credit Act—MBD has unleashed abusive agents on me [168]. On 19 August 2026, an operator calling from *** called me a **** when I referred to my bank statements, screamed at me, and slammed the phone down [168]. Pursuing a debt that you have written proof has been paid, and harassing a consumer in this manner, is a direct violation of Section 15 of the Debt Collectors Act and Section 40 of the Consumer Protection Act [168]. This matter has been escalated to the Council for Debt Collectors, the National Financial Ombud (NFO), and the Information Regulator for data privacy violations [168]. If your agents call me from private cell numbers and abuse me again, I will add ******** harassment charges to the dossier.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
