1 reviews | Active since Aug 2022
MBD Harassing me
Good day
I recieved a settlement discount on my Capfin loan account for me to pay by a certain date, i honoured my end of the deal and paid the amount via debit order. A few days later i started getting calls from different cellphone numbers telling me that i have an outstanding amount due for payment, and i am getting these call everyday now. I keep telling these consultants that I have made a settlement amount for this account and that I need to receive my Paid up latter, i keep getting empty promises that they will have a look at the matter, to date , I have sent a screenshot from my transactions from my banking app as i cannot get POP for debit order items to *** whom i was promised by one of the consultants that he would be sending me the paid up letter.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
