1 reviews | Active since Jul 2020
MBD HARASSES VODACOM CLIENTS, DESPITE REQUESTS TO CEASE IMMEDIATELY!!!
MBD HARASSES VODACOM CLIENTS, DESPITE REQUESTS TO CEASE IMMEDIATELY!!!
I have been paying MBD collections DILIGENTLY EACH MONTH towards my VODACOM ACCOUNT.
Despite this MBD has been INCESSANTLY BEEN HARASSING me through CALLS (incl. dropped & missed), EMAIL'S, nasty LETTERS as well as SMS TEXT messages.
In addition to the above is the fact that these COMMUNICATION MEDIUMS ARE USED ANY TIME OF THE DAY/ NIGHT DISREGARDING the clients safety, illness/ well-being as well as peace of mind.
I have requested/ insisted that MBD MUST STOP/ CEASE with their persistent HARASSMENT & IMMEDIATELY.
Instead MBD CONTINUES using this APPROACH/ METHOD to collect debt & no to mention that this is for a monthly payment arrangement put in place for a mere R50 PER MONTHLY PAYMENT ARRANGEMENT.
VODACOM & many other clients of MBD should reconsider who they contract to be their Debt Collectors.
The NCR, CREDIT REGULATOR/ OMBUDSMAN & more so in this case the LAW SOCIETY needs to be made aware of this unacceptable behaviour. Not only does this amount to harassment, but also unnecessary/ waste of costs.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
