CL
Corrie L

1 reviews | Active since Jul 2020

24 Apr 2026, 09:14

MBD HARASSES VODACOM CLIENTS, DESPITE REQUESTS TO CEASE IMMEDIATELY!!!

MBD HARASSES VODACOM CLIENTS, DESPITE REQUESTS TO CEASE IMMEDIATELY!!!

I have been paying MBD collections DILIGENTLY EACH MONTH towards my VODACOM ACCOUNT.

Despite this MBD has been INCESSANTLY BEEN HARASSING me through CALLS (incl. dropped & missed), EMAIL'S, nasty LETTERS as well as SMS TEXT messages.

In addition to the above is the fact that these COMMUNICATION MEDIUMS ARE USED ANY TIME OF THE DAY/ NIGHT DISREGARDING the clients safety, illness/ well-being as well as peace of mind.

I have requested/ insisted that MBD MUST STOP/ CEASE with their persistent HARASSMENT & IMMEDIATELY.

Instead MBD CONTINUES using this APPROACH/ METHOD to collect debt & no to mention that this is for a monthly payment arrangement put in place for a mere R50 PER MONTHLY PAYMENT ARRANGEMENT.

VODACOM & many other clients of MBD should reconsider who they contract to be their Debt Collectors.

The NCR, CREDIT REGULATOR/ OMBUDSMAN & more so in this case the LAW SOCIETY needs to be made aware of this unacceptable behaviour. Not only does this amount to harassment, but also unnecessary/ waste of costs.

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Replies (1)
MBD
MBD's reply28 Apr 2026, 10:01
Official
Good day Corrie Louw

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD