AN
Andile N
1 reviews | Active since Jun 2023
28 Aug 2026, 12:20
MBD giving me the run around simply because they want to keep getting interest on my monthly payments WHEN ALL I WANT IS TOO SETTLE THE ACCOUNT AT THIS VERY MOMENT
I've been calling the call center 10 time since this morning at 09:00am with zero assistance. Mind all I want to do is settle an account and get my letter showing that I have made payment and settled my account
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Replies (4)AN
Andile N's updateReviewer Update
28 Aug 2026, 13:27After paying and sending proof of payment to *** and *** and talking to Nhlanhla, Dimakatso, TOKA and ELAAN where willing to put me throw to a Team leader on shift, supervisor or a manager after countless request
AN
Andile N's update28 Aug 2026, 13:27
Reviewer Update
After paying and sending proof of payment to *** and *** and talking to Nhlanhla, Dimakatso, TOKA and ELAAN where willing to put me throw to a Team leader on shift, supervisor or a manager after countless request
AN
Andile N's updateReviewer Update
28 Aug 2026, 13:35Mind you all I'm asking for is an ACKNOLDGEMTN letter advising that payment has been made and proof of payment has been received
AN
Andile N's update28 Aug 2026, 13:35
Reviewer Update
Mind you all I'm asking for is an ACKNOLDGEMTN letter advising that payment has been made and proof of payment has been received
AN
Andile N's updateReviewer Update
28 Aug 2026, 13:46I just got hang up on by a lady by the name of Lerato, for simply asking to speak to a Team leader on shift, supervisor or a manager
AN
Andile N's update28 Aug 2026, 13:46
Reviewer Update
I just got hang up on by a lady by the name of Lerato, for simply asking to speak to a Team leader on shift, supervisor or a manager
MBD's replyOfficial
01 Sept 2026, 09:19Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply01 Sept 2026, 09:19
Official
Good day
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD