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Francois B

1 reviews | Active since Feb 2017

14 Jan 2024, 23:51

MBD giving details to RISIMA after POP was sent to them

Dear MBD, in regards to your response down below, You have NOT addressed me privately, neither has this matter been dealt with amicably.

On Friday I was contacted YET AGAIN by Precious Mazibuko from Risima Shared Services, telling me I still owe Vodacom Money, seems YOU lot just keep passing the ball down to every credit collector & see how much money YOU (MBD) can ****** from clients ???

I've PAID YOU, & I've sent multiple Proof of Payments requesting a Paid Up letter, yet you just chose to Ignore my emails ???

MBD’s reply 13 Jan 2024 at 12:00 Dear Francois Beket,

With reference to your query logged on 20 November 2023 at 10:43am. In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

The matter has been addressed and resolved amicably.

Kind Regards Complaints Officer MBD

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Replies (1)
MBD
MBD's reply15 Jan 2024, 08:20
Official
Dear Francois Beket

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD