MS
Marcolen S

1 reviews | Active since Aug 2022

10 Aug 2022, 15:23

MBD *****

Another person with the number *** is receiving calls and SMS's from you, Mbd,regarding my account. You have sent a reference about my account to him and we opened the account to find that you are: 1. Charging R5 for an SMS,2. R5 for a call, (he does not answer the call, how can you charge him?)3. R11.29 client payment,4. R80 collection fee (I pay direct to the bank, theft) for doing what, pestering someone else. Now, read this very well please. You are not in contact with me at all, you are sending information to someone else. If I had direct contact with that number, I would have answered, which by now you should have had a record of. I will keep a record of this account and at the end of payment to the bank, forget about it. Nobody has reached an agreement with me to be in a situation created without my knowledge.

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Replies (1)
MBD
MBD's reply10 Aug 2022, 15:41
Official
Dear Ms Steenkamp

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD