MBD failure to send statement and Harassment from Sam

I have requested my statement for a Direct Axis loan in February, I’m still waiting. Direct Axis has informed me that the debt has been sold, therefore they are not in a position to provide me with the statement, fair enough. This lack of transparency is unacceptable and raises serious compliance concerns. Customers have the right to clear monthly statements. MBD’s failure to provide me with the statement causes unnecessary stress and undermines trust. How will I know how much I owe them, the interest, admin fee…I’m blindly servicing a debt and might as well be ******. As if that is not enough, one of their Consultants calls me harassing me and threatening me into giving him my home address. When I ask him how can I verify that he is who he claims to be, he bangs so. This person went on for 2 minutes, shouting and threatening me. MBD has to offer its consultant training.