1 reviews | Active since Mar 2015
MBD FAILS!!!!!
I have paid up my account via EFT at the end of March. On the 04/06 I received a threatening SMS and immediately went to the closest store to enquire. The staff member checked the balance on the system, informed me of an additional amount which I was upset about but settled the account leaving my balance at Nil. Now, in September I received an sms but from attorneys MBD INC claiming that I have an outstanding amount of R97.00 as I have not paid my Edgars account. I spoke to Aubrey at the attorneys and he says that Edgars should have called them first to check what is outstanding. I am fuming as I paid what was due on Edgars system of which I have proof and now months later this??!!!! Thus, my credit profile is not improving due to inconsistency that is not my fault. I want this amount credited and I want my credit profile updated as settlement date!!!!!!!!!!!
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
Best regards,
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regardsCOMPLAINTS OFFICERMUNNIK BASSON DAGAMA INC
Best regards,
