1 reviews | Active since Jul 2016

12 Nov 2023, 07:03

MBD fail to respond

MBD promised to attend to my complain, but as first complain, no service and response. Poor company stay away from them.

0
Replies (2)
MBD
MBD's reply13 Nov 2023, 09:26
Official
Dear Rudolph O 

Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings. 

Kind Regards, 
Complaints Officer 
MBD
MBD
MBD's reply15 Nov 2023, 16:30
Official
 Dear Rudolph O 

With reference to your query logged on 12 November 2023 at 7:03am

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.The matter has been addressed and resolved amicably. Kind regardsCOMPLAINTS OFFICER
MBD