RB
Rozaan B
1 reviews | Active since May 2014
13 Oct 2021, 11:36
MBD EDGARS
Mbd do collections for Edgars, very poor service and assistance. They call 10 times a day and never speak when the call is answered. When calling them back very noisy background and can hardly hear the consultant. Consultant does not update correct details and yells at me the customer and hangs up the call. Very unhelpful and unfriendly assistance but they want their money...
Helpful (0)
Replies (2)0
Replies (2)
MBD's replyOfficial
13 Oct 2021, 13:34Dear Ms Brooks
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Best regards,
MBD's reply13 Oct 2021, 13:34
Official
Dear Ms Brooks
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Thank you for bringing your matter to our attention we sincerely apologies for the experience you had with our staff. Kindly allow us the opportunity to investigate the matter and we will revert to you with our findings.
Kind Regards,
Complaints Officer
MBD
Best regards,
RB
Rozaan B's updateReviewer Update
13 Oct 2021, 13:40Thank you for your reply. You are welcome to contact me. Regards
RB
Rozaan B's update13 Oct 2021, 13:40
Reviewer Update
Thank you for your reply. You are welcome to contact me. Regards