MBD

I called today to set up debit orders on my term loan and credit card from standard bank, I first spoke to a lady who helped me set up the debit order on my term loan but when i asked for a debit order on my credit card i was told to call again as i cant do both on one call, I then ended the first call and tried to call again whereby i was met by a extremely rude lady who said i have to call standard bank to set up a debit order however my account has been handed over to MBD. They want us to pay we come to the party to set up a debit order and make life easier and this is the behavior we are met with then we receive about 100 calls a day to remind us that we have debt with rude call center agents! Now i have one account with a debit order and no patience to attempt to do the second again