JO
Julia O

1 reviews | Active since Feb 2018

30 May 2018, 11:46

MbD does not want to settle my account

I have had the worst experience trying to vontact this company for MONTHS regarding my Homechoice acc being handed over for collection. Ive been trying to make payments arrangments with no success and ive been thinking that this company is a ****. My account could have been paid up and close by now. Why arent these people picking up their phones and not responding to my hounderds of emails.For Months ?????? REALLY.and homechoice does not want to assist at all, only saying i must contact MBD.

0
Replies (3)
MBD
MBD's reply30 May 2018, 15:13
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

MBD
MBD's reply30 May 2018, 15:52
Official

Dear Sir/Madam

With reference to your query logged on the 30 July 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Legal Collections (Pty) Ltd

JO
Julia O's update01 Jun 2018, 10:38
Reviewer Update
Can you please give contact details for this company that WORKS. I cant get through to them