SH
Shameem H
1 reviews | Active since Mar 2009
22 Nov 2024, 08:00
MBD does not care if you are medically boarded
What is the point of informing Fnb of your situation when missing payments. I am currently medically boarded and have sent through my medical reports as I require more time to source funds due to not being able to work.
Fnb does not care if you medically boarded. They hand you over and the attorneys have no knowledge of the situation because fnb does not make them aware. Yet when you inform the attorneys as well they do not care either. In this case MBD attirneys. The consultant even asked me what is medically boarded.like seriously????
What happened to being lenient in a case where someone is medically boarded and unable to work???
Helpful (0)
Replies (8)0
Replies (8)
MBD's replyOfficial
22 Nov 2024, 08:18Dear Shameen
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
MBD's reply22 Nov 2024, 08:18
Official
Dear Shameen
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
SH
Shameem H's updateReviewer Update
25 Nov 2024, 08:43No response up until now
SH
Shameem H's update25 Nov 2024, 08:43
Reviewer Update
No response up until now
SH
Shameem H's updateReviewer Update
27 Nov 2024, 08:23Still no response
SH
Shameem H's update27 Nov 2024, 08:23
Reviewer Update
Still no response
MBD's replyOfficial
27 Nov 2024, 09:01Dear Shameen
Kindly be advised that we have referred the matter to our client and we will revert to you with the response. We apologies for the delay in response herein.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we have referred the matter to our client and we will revert to you with the response. We apologies for the delay in response herein.
Kind Regards
Complaints Officer
MBD
MBD's reply27 Nov 2024, 09:01
Official
Dear Shameen
Kindly be advised that we have referred the matter to our client and we will revert to you with the response. We apologies for the delay in response herein.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we have referred the matter to our client and we will revert to you with the response. We apologies for the delay in response herein.
Kind Regards
Complaints Officer
MBD
SH
Shameem H's updateReviewer Update
02 Dec 2024, 08:00Still no response!!!
SH
Shameem H's update02 Dec 2024, 08:00
Reviewer Update
Still no response!!!
SH
Shameem H's updateReviewer Update
03 Dec 2024, 12:34Still no response. I am not taking calls from your consultants calling me every day until this issue is resolved
SH
Shameem H's update03 Dec 2024, 12:34
Reviewer Update
Still no response. I am not taking calls from your consultants calling me every day until this issue is resolved
MBD's replyOfficial
04 Dec 2024, 09:10Good day
Kindly be advised that we are waiting client response on this matter. Please note that the account is on hold and you won't be receiving calls from our office.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we are waiting client response on this matter. Please note that the account is on hold and you won't be receiving calls from our office.
Kind Regards
Complaints Officer
MBD
MBD's reply04 Dec 2024, 09:10
Official
Good day
Kindly be advised that we are waiting client response on this matter. Please note that the account is on hold and you won't be receiving calls from our office.
Kind Regards
Complaints Officer
MBD
Kindly be advised that we are waiting client response on this matter. Please note that the account is on hold and you won't be receiving calls from our office.
Kind Regards
Complaints Officer
MBD
SH
Shameem H's updateReviewer Update
18 Dec 2024, 08:00I still receive call from the consultants every day!
SH
Shameem H's update18 Dec 2024, 08:00
Reviewer Update
I still receive call from the consultants every day!