RB
Rozaan B

1 reviews | Active since May 2014

06 Jul 2022, 12:52

MBD DOES NOT ALLOCATE PAYMENTS

MBD does collections for Edgars. I have requested a statement of my account numerous times every month for the past six months via email and telephone- to no avail. I make payments and it does not reflect on the system because my payments are not being allocated to my account. I am clueless as to what I can do to get the matter resolved.

0
Replies (1)
MBD
MBD's reply06 Jul 2022, 13:33
Official
Dear Ms Brooks

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD