AS
Anne S

1 reviews | Active since Dec 2018

20 Aug 2020, 14:23

MBD DISGUSTING ATTITUDES OF COLLECTION AGENTS. VERBALLY DEFUNCT & PERSONALITY DEFICIENT! SKILLS NOT THOSE BECOMING THEIR PROFESSION!

Horrible organization this! Their agents have NO DECORUM or decency ! This crowd of people at MBD are WELL KNOWN for buying old debts and trying to bully people with scare tactics, into settling ANCIENT OLD PRESCRIBED DEBTS!! PLEASE DONT EVEN GIVE THEM THE TIME OF DAY.

they sadly are now also, commissioned by my beloved TRUWORTHS too (I have discovered since falling behind with my Truworths account over the COVID period). Mind you, their ferocious , aggressive and rude collection tactics on my current somewhat behind Truworths account, is for the HUGE SUM OF R360.00!!!! my ENTIRE Truworths account balance is R413.00!!!! hahahaa! OMG!!! Truworths were very nasty in allowing this account to be kicked over to the MBD database for collection (but that is a separate complaint I have with TRUWORTHS and have already logged it on Hello Peter also) . I simply wanted to make mention of the fact that I DO NOT GET SCARED BY THESE MBD BULLIES AND RUDE ABRUPT AGGRESSIVE COLLECTION AGENTS!! You are badly trained, ill spoken, and lacking in skills required to do telephonic communications.

Companies like this should somehow be boycotted, and certainly NOT SUPPORTED. I am very sad that Truworths use them, and that my poor little account has landed up in their filthy paws (or should I rather say CLAWS).

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Replies (1)
MBD
MBD's reply21 Aug 2020, 09:58
Official
Dear Sir/Madam
 
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. 
 
Kind regards 
MBD Credit Solutions (Pty) Ltd.