1 reviews | Active since Mar 2024
MBD / Discovery collections harrassment!!!!!
I have had enough with MBD Attorneys collecting debt for Discovery Bank, They harass you several times a day. In late January they called me and offered 40% discount on my account. I asked to please send me the settlement letter. Two weeks later I get another call from them (needless to say no settlement letter), offering me the same 40% discount. I once again ask them to send me settlement letter. On 16ht Feb I get SMS;s and e-mail reminders about payment. No instructions on how to pay. I had to contact discovery to get these details. I paid the agreed amount on 23rd Feb and now they are saying I am in breach of our agreement I am liable for the full amount. At no point to do I recall agreeing to a specific date to settle this amount by. THey continue to call me and demand money, each time I ask for feedback on the 40% discount. Even Discovery Accounts does not know about the settlement offer. Absolutely discussting service delivery.
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly.
Kind Regards
Complaints Officer
MBD
