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reinette T

1 reviews | Active since Apr 2010

13 Mar 2025, 08:11

MBD DEBT COLLECTOR HARASSMENT

So after Cell C didn't cancelled my contract with them they gave me over to MBD Debt Collectors. So with fights and a lot of swearing I paid the cell C, against my husband's advice. I've send through a letter from Cell C starting that I have paid the account in full. Now MBD phones me every single day sometimes up to 4 times a day. Also received a SMS that my Cell C account is outstanding with R420. Everytime I'll tell them to check the emails that I've send. Landi Soldaat from Cell C also send in a request to them to take my name off. But still they are phoning me. This borders harras*****t!! The way they talk to you also problem. And they can't give me someone to speak to who speaks Afrikaans. I see on the other reviews they give like a automated message. So let's see what they will do now. Next move will be to contact my lawyer.

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Replies (1)
MBD
MBD's reply13 Mar 2025, 08:29
Official
Dear Reinette

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD