MR
Mzwakhe R

1 reviews | Active since Nov 2012

17 Jun 2020, 16:57

MBD

When i still owed you guys i got 3 sms's @ 8am and more than 1 call in a day, you are fully paid so you don't care, i got this response on 21 May Good day,

The manager in question has requested one of the consultants to liaise with you regarding the matter. You should therefore receive feedback some time tomorrow. Andrew Saul Majavu Customer Service Projects Manager Telephone: +27 (11) *** Fax: +27 (11) *** Email: *** Address: 342 Jan Smuts Ave , Hyde Park, 2196 WGS 84: S 026 07,368'' E 028 01,826'' and From: Constance Thokoane [mailto:***] Sent: Wednesday, June 10, 2020 2:35 PM To: Mzwakhe Rini Subject: FW: ***/ hellopeter

Good day

Please note we received your email as attached,

Kindly note for us to process your refund you need to send us the bank statement and ID copy.

Kind Regards Constance Thokoane.

The requested documents were sent on the 11/05, when i asked how long is their process i was never answered, i wish these guys could act they way they acted when i owed them.

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Replies (1)
MBD
MBD's reply19 Jun 2020, 09:54
Official
Dear Sir/Madam
 We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.  Kind regards COMPLAINTS OFFICER MBD Legal Collections (Pty) Ltd