1 reviews | Active since Feb 2017
MBD Credit Solutions phone harassment tactics.
I pay my monthly amount of R200.00 to MBD debt collectors for a Woolworths credit card which i no longer have. This is the amount which MBD and myself have agreed upon. I first started paying R50.00 a month due to financial problems and i have increased this amount to the current amount of R200.00 over the past 5 years. The problem is that i get constant phone calls from MBD a couple of times a week asking me to increase this amount, pay the full outstanding amount at a reduced rate and they keep sending smses to my phone aswell. I have asked them multiple times to contact me via email with regards to such information and offers, but they keep on phoning to a point where it’s becoming harassing. The consultants are also very rude and when i say i do not feel comfortable giving out my personal details or that they must stop phoning and contact me via email, they say they will be charging me for phone calls etc.
I feel this is a continuous harassment strategy, and that such companies needs to be closed down, investigated or fined due to the nature of their methods.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER
MBD Credit Solutions (Pty) Ltd.
