TN
Thandiwe N
1 reviews | Active since Mar 2019
25 Apr 2019, 08:06
MBD Credit Solutions Harrasment
I am so tired of being harassed by MBD. I signed a Virgin Active Account and stopped going to gym after 2 months. I was slapped with a cancellation fee of R8000. While I was still trying to negotiate that with Virgin Active, my account was handed over to MBD. I am making monthly payments but MBD is calling me everyday at work without fail and they are discussing my account with the switchboard. The culprit is Busisiwe. I have offered my personal number for them to call but no, they insist on calling the work line every single day (at lease 3 times a day) even though I have started making payments. I find their behaviour very abusive.
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Replies (5)0
Replies (5)
MBD's replyOfficial
25 Apr 2019, 10:19Dear Sir/Madam
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply25 Apr 2019, 10:19
Official
Dear Sir/Madam
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
Your complaint on Hello Peter has been noted.
Kindly forward your reference or identity number in order to assist further.
Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's replyOfficial
07 May 2019, 10:31Dear Sir/Madam
Your complaint on HelloPeter has been noted.
We are unable to trace a reference or account number and have requested this via email. To date we have not received a response and we thus close this matter. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
MBD's reply07 May 2019, 10:31
Official
Dear Sir/Madam
Your complaint on HelloPeter has been noted.
We are unable to trace a reference or account number and have requested this via email. To date we have not received a response and we thus close this matter. Kind regards COMPLAINTS OFFICER MBD Credit Solutions (Pty) Ltd.
TN
Thandiwe N's updateReviewer Update
14 May 2019, 10:12Hi - to whom must this be emailed?
TN
Thandiwe N's update14 May 2019, 10:12
Reviewer Update
Hi - to whom must this be emailed?
MBD's replyOfficial
14 May 2019, 10:55Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply14 May 2019, 10:55
Official
Dear Sir/Madam
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's replyOfficial
15 May 2019, 13:47Dear Sir/Madam
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
MBD's reply15 May 2019, 13:47
Official
Dear Sir/Madam
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC
With reference to your query logged on the 25 April 2019.
In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided. Kind regards COMPLAINTS OFFICER MUNNIK BASSON DAGAMA INC