PL
Phil L

1 reviews | Active since Mar 2022

05 Mar 2022, 08:32

MBD Credit Solutions

This company has an incorrect reference regarding one of my private clients. After querying the reference number they provided, I provided my contact details as reference, stating that the information they have about my client is incorrect and that my client has not been handed over for debt collection.

Now, I keep receiving SMS's on my cellphone number regarding payments to be made. I did phone MBD and requested them to take my number off of their database, but to no avail.

Below is an SMS example I received this morning;

Stores are open. However u can still pay ur IDENTITY acc online: https://webuimbd.datafree.co/#/QP?r=*** . MBD tel ***. Stay Safe

Is there not a competent representative that can remedy this annoying SMS problem? It's really ridiculous to say the least!

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Replies (1)
MBD
MBD's reply07 Mar 2022, 08:25
Official
Dear Mr Luyt

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD