BN
Belinda N

1 reviews | Active since Apr 2018

18 Apr 2018, 10:36

MBD Credit Solution

Good day,

After sending an email almost 300 times to ********** in regards to a Telkom account they phone every day of every week telling that we need to send the communication to the email address mentioned above. Which I do every time I or my dad speak to them. The money have been paid to NuDebt. The money needs to be reallocated from account ********** 30001 to ********** 60001. The money have been incorrectly allocated to account ********** 30001.

Please get this sorted. As the communication is not reaching by email.

0
Replies (2)
MBD
MBD's reply18 Apr 2018, 12:16
Official

Dear Sir/Madam

We acknowledge receipt of your query and thank you for bringing this matter to our attention; we will investigate the matter and furnish you with feedback in due course.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,

MBD
MBD's reply03 May 2018, 12:00
Official

Dear Sir/Madam

With reference to your query logged on the 18 April 2018.

In respect of legislation and confidentiality, we confirm having addressed you privately via the contact details provided.

Kind regards

COMPLAINTS OFFICER

MBD Credit Solutions (Pty) Ltd.

Best regards,