LK
Lehlohonolo K

1 reviews | Active since Jan 2019

21 Sept 2025, 04:33

MBD Credit Report

Good day

I currently having a very difficult time dealing with MBD ink , I have had a credit card debt that was around R45 000 that has been settled Yet on the TransUnion report MBD claims that I still owe them R500, I have called many times to ask if I can settle this R500 so we can all move on with our lives , The representatives at MBD say that there is nothing to settle and have sent me a paid up letter

Now I am sitting with a situation where I am unable to do anything about the situation, I am unable to pay as I don’t have an outstanding balance and the R500 still remains the same on my credit report…. Yet no one is doing nothing about I feel very powerless

0
Replies (2)
MBD
MBD's reply22 Sept 2025, 08:46
Official
Dear Lehlohonolo 

We acknowledge receipt of your query and thank you for bringing this matter to our attention your concerns are noted; we will investigate the matter and furnish you with our feedback shortly. 

Kind Regards 
Complaints Officer 
MBD
LK
Lehlohonolo K's update22 Sept 2025, 15:31
Reviewer Update
Good afternoon

Hope you are well

I am still waiting for the response, I just need this sorted so we can move on