MBD Credit HARASSMENT!!!

MBD has recently begun to contact me telling me that I have been handed over to them for debt collection by NSFAS. What I don't understand is that I have been paying my NSFAS account every month without fail and I have statements that I receive every month showing that my payments are being received. I was not once notified by NSFAS that I am in arrears and that I will be handed over to MBD. From my understanding, my account is being paid and the account statement does not reflect any amount in arrears.

When I get phoned by their consultants I get shouted at over the phone and I don't get a chance to speak. Instead it is demanded that I pay money which I do religiously in any case. I get phoned on both my cellphone as well as my office number and get harassed by these consultants from MBD.

There are numerous complaints about them all over the internet dating back 10+ years.

I received a 'Final Notice' letter from them on 18/12/2019 dated 30 November 2019, stating that legal action will be taken against me and that I will get blacklisted prohibiting me from opening any other accounts. This I feel is ******** as I have been paying my NSFAS account every month without fail. I am now being threatened with legal action when I have done nothing wrong. If need be, I too will consult with a lawyer and we can have a look at just how lawful this whole situation is. My name and credit status is now at risk because of these ****s that feel they can harass me around every corner.

How and when was I handed over to you MBD??? Where is the written communication from NSFAS stating that my account is in arrears? Why is it that I receive their statements on a monthly basis but this communication never made it to me??????

When I approached NSFAS regarding this matter, no feedback was given and I am still in the dark as to why I was handed over if I am paying my account every month.