Mbd consultants and call centre are incompetant.

Mbd has been hassling me for months w.r.t my woolworths loan which was paid in full. Now its a major effort for them to forward me my paid up letter. Im phoning since Monday and it was told 1-2 bussiness day. Yester I phoned again and it was said by Bongani itll be forwarded asap. Today Friday I phoned again spoke to Nosiswe and I was told the request was only made yesterday. Omg the music is playing in the background it sounded like a party. Ppl dont introduce themselves coz they more interested in what is playing in the background and have no interest in the customer. Then Candice is another one. She just put the phone down in my face These consultants are gangsters, no ettiquette , no ppl s****s. U request for a manager or supervisor. And theres never anyone available. This call centre is a mess. But once u owe them then its 20 phone calls a day. *** service this *** call centre.